Guide to Lost and Found at Philadelphia International Airport

  • May 28, 2024

  • William Cartwright

The Ultimate Guide to Lost and Found at Philadelphia International Airport (PHL)

Hey there, frequent flyers and occasional travelers! Losing something at the airport can be stressful, but don’t worry.

Philadelphia International Airport (PHL) has a robust Lost and Found system designed to help you retrieve your lost items.

In this comprehensive guide, we’ll cover everything you need to know about the Lost and Found process at PHL. Let’s get started!

Why Understanding Lost and Found Procedures Matters

Before we dive into the details, let’s talk about why it’s important to know how the Lost and Found system works:

  • Peace of Mind: Knowing the process can reduce anxiety if you misplace something.
  • Quick Recovery: The sooner you report a lost item, the higher the chance of recovering it.
  • Efficient Travel: Handling lost items efficiently means you can get back to enjoying your trip sooner.

Lost and Found Locations at Philadelphia International Airport

Here’s where you can find Lost and Found services at PHL:

PHL Lost and Found Office

The main Lost and Found office at Philadelphia International Airport is your go-to place for retrieving lost items. Here’s how to locate and contact them:

  • Location: Terminal D, between the Terminal D/E security checkpoint and the baggage claim area.
  • Hours: Open Monday to Friday from 8:30 AM to 5:00 PM.
  • Phone: (215) 937-6888
  • Email:

Steps to Retrieve Lost Items

If you’ve lost something at PHL, follow these steps to increase your chances of getting it back:

1. Report the Loss Immediately

As soon as you realize you’ve lost an item, report it to the Lost and Found office. Provide as many details as possible, including:

  • Description: Color, size, brand, and any distinguishing features.
  • Location: Where you last saw the item or where you think you lost it.
  • Date and Time: When you last had the item.

2. Check with Airlines

If you lost something on a plane, contact the airline directly. Each airline has its own Lost and Found procedures. Here are the contact numbers for major airlines at PHL:

  • American Airlines: (800) 433-7300
  • Delta Air Lines: (800) 221-1212
  • United Airlines: (800) 864-8331
  • Southwest Airlines: (800) 435-9792

3. Check Online

PHL has an online form for reporting lost items. Fill it out with detailed information about your lost item. This form helps streamline the process and increases the likelihood of a quick recovery.

Pro Tips for Avoiding Lost Items

  • Stay Organized: Keep your belongings organized and in designated places. Use a travel checklist to ensure you have everything.
  • Double-Check: Always do a final check of your seat and surrounding area before leaving.
  • Label Your Items: Use luggage tags with your contact information on bags, electronics, and other valuables.

What to Do If You Find an Item

If you find someone else’s lost item at PHL, here’s what to do:

  • Turn It In: Bring the item to the nearest information desk or the Lost and Found office.
  • Provide Details: Give the staff any details about where and when you found the item.


Losing something at the airport is never fun, but Philadelphia International Airport’s Lost and Found service is there to help.

By following the steps outlined in this guide, you can increase your chances of recovering your lost items quickly and efficiently.

Remember, staying organized and vigilant with your belongings can help prevent losses in the first place.

Safe travels and happy organizing!